Where does your food come from?
Our produce, beef, poultry and eggs are sourced from a select group of approved suppliers that meet our food safety standards, our quality systems, our social responsibility requirements and, where appropriate, our animal welfare standards. Our specially selected suppliers are our partners and they share our values. They care about the environment and work hand in hand with us to help maintain sustainability, smart farming and safe practices.
What kind of standards does McDonald's have for the food it serves?
We have some of the most stringent food quality standards in the industry. Our standards meet and often exceed government standards, and our suppliers are held accountable to our global standards. It has been said that some companies don’t want supply to McDonald’s, because it is “simply too hard.” We take that as a compliment and keep raising the bar.
Our food is made to order, freshly prepared, every time.
QUALITY MATTERS TO US
HOW IT'S PREPARED
McDonald’s serves a very high number of customers every day. As a result, we are able to buy in bulk and negotiate good prices. We pass this benefit along to our customers, ensuring real value to you.
Our beef patties are made of 100% ground beef and nothing else - no fillers, no binders, no preservatives and no additives.
We season our patties with salt and pepper and cook them on a double-sided 'clamshell' grill. No extra fat is added.
We have a variety of buns for the different products that we sell, for example Big Mac buns, hamburger buns etc. Each bag has expiry dates and production dates printed on the packaging. At McDonald’s we use the first in, first out principle, this helps us keep track of which products to use first.
Our crispy chicken breast fillets are dipped into a golden brown batter and breading, then perfectly seasoned and cooked using palmolein oil.
Our McChicken® patty is made with both white and dark chicken meat. Marinade, spices and breading are added to give you the familiar and favourite taste you love.
Our Chicken McNuggets are made from the chicken breast, which is minced and shaped into nuggets, then coated with a specially-seasoned batter by our trusted suppliers.
McDonald’s McCafé® coffee drinks are made with specific flavour profile coffee beans sourced globally. Much of our coffee originates from the warm climates of Central and South America.
Our Premium Roast Coffee is ground from 100% Arabica beans – a slightly sweet, rich medium roast flavour that lingers.
Our McCafé assortments of coffees are made with freshly ground dark roast espresso beans.
Our Milkshakes, Sundaes and Mcflurry desserts are made from milk, sugar, natural flavouring and guar gum.
We only use fresh, Grade A eggs in our Egg McMuffin sandwiches. The eggs are washed with warm water before being inspected both visually and electronically at the farms from which they are sourced, for any cracks or flaws. The eggs are then packed for shipment to the McDonald’s restaurants. So the eggs undergo rigorous QC checks before they are used to make the Egg McMuffin.
Once caught, our fish is immediately inspected, skinned, deboned, cut into fillets and quick-frozen into blocks. It is then cut into square portions and inspected again before being breaded, packed, frozen and sealed for shipment.
Our Fresh Produce
We ensure our customers receive fresh, safe and great tasting fresh produce. Our produce is delivered to our restaurants via refrigerated trucks, so you get the best crisp, wholesome seasonal greens and vegetables available. Our “use thru” dates guarantee that only fresh products are sold.
All natural, farm fresh potatoes are used to make our World Famous Fries. We only use potatoes that allow us to get the perfect size, taste and texture for a McDonald's French fry — slightly crisp with a tender bite on the outside, fluffy like a "baked potato" on the inside.
The potatoes are cut, lightly par-fried and frozen before being distributed to our restaurants. Just prior to serving, the fries are cooked in our special palmolein oil, so that you get them crispy, hot and fresh.
Fries are kept for a maximum of seven minutes after cooking. This guarantees that every fry you order from McDonald's is freshly prepared.
At the breakfast station we fry the eggs and toast the muffins. We also use a specially designed egg cooker that ensures every egg is freshly prepared, perfectly fried and fits the muffin precisely. Once we have finished serving breakfast, the station tucks away neatly for use the next day.
Separate grills are used to cook the beef and chicken patties used in all our burgers and the Foldover. The grills have sensors that determine the cooking time for products. Products are grilled from frozen to maintain the highest quality standards. McDonald’s uses only 100% beef, and 100% chicken in all our beef and chicken products.
Each meal at McDonald’s South Africa is prepared as soon as the order is placed by the customer. As the order appears on the screen, the crew person begins preparing the order by toasting the bun, adding fresh ingredients (lettuce, onions, pickles etc.), condiments and freshly prepared beef, chicken, fish or vegetarian patty.
The order is finally packaged in 100% recyclable packaging by the crew, and served fresh to our customer.
Hygiene is of the highest priority within the restaurant. At the back of the restaurant, utensils, trays and other cooking equipment are washed in hot water, rinsed using a spray nozzle and then sanitised before being air-dried. A wash area is within close proximity to the different stations in the kitchen. A kitchen timer goes off every 30 minutes and every hour to remind crew to sanitise and wash respectively. Crew have easy access to the wash area to sanitise every 30 minutes and an hourly hand wash routine. This aligns with McDonald’s global standards, which ensure the highest food, hygiene and employee safety standards. Either blue or clear gloves are used for different products to prevent cross contamination, and gloves are discarded every time crew sanitises/washes hands.
We have a variety of buns for our different products.
Each bag of buns has an expiry and production date printed on the packaging. At McDonald’s we use the ‘first in, first out’ principle, this helps us keep track of which products to use first.
The drinks are poured at the front counter but are mixed between the multiplex and the drink system. Every drink arrives ice cold. 2mm of froth.
All McDonald’s fries are cooked from frozen at 168° for a specific cooking time. The fries are kept in a portion controlled release container that ensures the right amount of fries is cooked at a time. The frying stations filter themselves to remove remaining fries from the station and keep it clean. In doing this, every batch of fries is cooked perfectly every time.
Our fries also have specific golden standards that they have to adhere to which ensures the warm, crisp, golden and delicious fries are always just how you like them.