Our People

Our Five People Principles

Our People Promise is more than just words. We have made a commitment to our employees in the form of our five People Principles. These principles reflect our values and describe the culture we embrace.

1. Respect and Recognition

Managers treat employees as they would want to be treated.
Employees are respected and valued.
Employees are recognized formally for good work performance, extra effort, teamwork and customer service.

2. Values and Leadership Behaviours

We act in the best interest of the Company.
We communicate openly, listening for understanding and valuing diverse opinions.
We coach and learn.

3. Competitive Pay and Benefits

Pay is at or above local market.
Employees value their pay and benefits.
Employees are recognized formally for good work performance, extra effort, teamwork and customer service.

4. Learning, Development and Personal Growth

Employees receive work experience that teaches skills and values that last a lifetime.
Employees are provided the tools they need to develop personally and professionally.
Employees are recognised formally for good work performance, extra effort, teamwork and customer service.

5. Resources to Get the Job Done