Big Tasty Promotion Terms & Conditions

1. Promotion Overview

1.1. The "Big Tasty®" Promotion (“Promotion”) is organized by McDonald’s South Africa (“Promoter”).

1.2. The Promotion will run from 9 July – 16 September 2025, inclusive “Promotion Period”.

1.3. The Promotion aims to excite and reward App users with collectables, limited edition merchandise and a grand prize.

2. Eligibility

2.1. The Promotion is open to all South African residents aged 18 years or older who are registered McDonald’s App users.

2.2. The following are not eligible to participate: (i) a director, member, partner, employee or agent of, or consultant to the Promoter, or any other person who directly or indirectly controls or is controlled by the Promoter, or (ii) a supplier of good or services in connection with the Promotion.

2.3. By participating, entrants agree to these Terms and Conditions.

3. How to Enter:
3.1. Download the McDonald’s App, register and purchase any ‘Big Tasty®’ Meal and corresponding variants to stand a chance to win limited edition merchandise or a trip to Bali for two. Redeeming a ‘Big Tasty’ burger from our loyalty rewards using loyalty points will not qualify for an entry into this competition.

3.2. You may enter in two ways:

a) Scan your MyM Loyalty Card and purchase any Big Tasty® Meal during the specified Promotional Period to qualify using the following channels - SOK, Drive Thru or Front Counter.

b) Redeem any Big Tasty® Meal offer on the MyM App from the ‘Deals’ section in the app during the specified Promotional Period to qualify using the following channels - SOK, Drive Thru, Front Counter, Table Service or Curbside.

4. Rewards and Prizes – Stand a Chance to Win the following:

Collectible Merchandise

Customers who have purchased a Big Tasty® Meal via the MyM App qualify to receive a collectible item (beanie or keyring). Collectible items are limited in number and will only be available while stock last. Subject to availability, collectible items will be given to customers at point of purchase.

Limited Edition Merchandise Collaboration with Galxboy®
Customers who have purchased a Big Tasty® Meal via the MyM App stand a chance to win an item of Galxboy® merchandise.

Winners will be selected weekly by random draw.

Trip to Bali

Customers who have purchased a Big Tasty® Meal via the MyM App stand a chance to win a trip to Bali valued at R300,000.

The prize is for 2 adults, including return economy flights from South Africa to Bali, return transfers, a 5-night stay including breakfast daily.

Any other transfers to/from South Africa airports, taxes, hotel accommodation (not stated above), gratuities, spending money and anything else not expressly stated as included, is excluded from the prize.

The trip must be booked and redeemed by the 31st of December 2025. The Promoter cannot alter these packages. Any costs incurred additional to the prize package elements listed are at the expense of winner and/or their companions.

Travellers are solely responsible for obtaining at their own cost all requisite Passports, Visas, Vaccinations, other travel documentation and travel insurance for all applicable risks; please check with any relevant authorities regarding your passport and visa requirements.

7. Contacting the winners of this promotion:

• McDonald’s will notify each winner either telephonically, SMS or by way of e-mail. Winners will be notified via the contact details provided in their McDonald’s App profile.

• The winner(s) will be contacted within the specified period either weekly or at the end of the promotional period.

• If, the winner(s) cannot be reached after 3 (three) contact attempts within a period of 72 (seventy-two) hours, for any reason whatsoever, the prize will be forfeited, and another winner will be selected at the sole and absolute discretion of the Promoter.

• Winner(s) must be able to identify themselves in a manner determined by the Promoter as the participant in the competition. In support of this, the Promoter will require the winner(s) to complete and submit an information disclosure agreement and indemnification to enable the Promoter to ensure compliance with these competition rules and the Consumer Protection Act (No. 68 of 2008).

• The Promoter reserves the right to withhold a prize(s) until it is satisfied that the claim by the winner(s) is valid.

• The Promoter may refuse to award the prize(s) if these Competition Rules have not been adhered to or if it detects any irregularities or fraudulent practices.

8. General Terms
8.1. The Promoter’s decision regarding all aspects of the Promotion is final and binding, and no correspondence will be entered into.

8.2. The Promoter reserves the right to modify or terminate the Promotion at any time without prior notice due to unforeseen circumstances.

8.3. Prizes are non-transferable and cannot be exchanged for cash.

8.4. The Promoter assumes no responsibility for system failures, network issues, or other interruptions that may hinder participation.

In administering this Promotion, the Promoter may collect personal information from you and, unless it has first obtained your consent, the Promoter (i) will not collect more of your personal information than it needs for the purpose of administering and analysing this Promotion and carrying out publicity as stated in these Rules, (ii) will only use your personal information for that purpose which may include transferring your personal information to its associates, and (iii) will not transfer your personal information outside South Africa unless it is permitted to do so under South Africa law.

Selected partners of the Promoter (depending upon the nature of the prize and whether in addition to or in place of your providing personal data to the Promoter) may require you to provide to those partners personal data in connection with claiming/redeeming prizes and you should satisfy yourself with the privacy policies of such partners, as the Promoter does not accept any responsibility for them.

Subject to obtaining your prior approval, you agree that the Promoter and its successors, assigns may use your name, voice, and likeness and any statements made by or attributed to you relating to the Promotion in any and all media, now known or hereafter devised, in perpetuity and through-out the universe for advertising, marketing, publicity and promotional purposes in connection with the Promotion without compensation, which potentially may include participation in a photo shoot determined at the sponsors discretion, and you release the Promoter and the Prize Sponsors from any liability arising from such use, including, without limitation, claims for invasion of privacy, infringement of your right of publicity and defamation.

9. Publicity and Personal Information
9.1. By participating, winners consent to the use of their names and images for promotional purposes without additional compensation.

9.2. Personal information will be handled in accordance with the Promoter’s Privacy Policy and the Protection of Personal Information Act (POPIA).

10. Queries
For any queries or assistance, please contact McDonald’s South Africa Customer Support on 0860 623 623 or email customer.care@za.mcd.com.