Terms & Conditions

Terms & Conditions - McDonald's

Terms and Conditions for McDonald’s Online Services

IMPORTANT: PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS (“TERMS”). THEY CONTAIN LIMITATIONS ON McDONALD’S LIABILITY AND OTHER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS.

By installing, accessing or using any websites, mobile apps, email newsletters and subscriptions, and other digital properties on which these terms are posted or referenced (together, “online services”), you are entering into a binding agreement with MSA Devco (Pty) Ltd (“McDonald’s”, “we” or “us”) in South Africa.

By accepting these terms, you also understand and consent to McDonald’s Privacy Statement, which is incorporated into, and part of, this agreement. Our Privacy Statement describes how we collect, use and share information.

By accepting these terms, you understand and agree that, as stated in Section 7, you are waiving your right to resolve any dispute through other processes that could be available to you, such as court actions or administrative proceedings. It also means that you are waiving your rights to a trial by jury or to combine your dispute with others in a class action.

The online services are not intended to be used by, or targeted to, anyone under the age of 18. You must be at least 18 years old to use the online services. If you are at least 14 but not yet 18 years old, then you must review these terms with your parent or guardian and they must understand and agree to these terms in order for you to use the online services.

If you or your parent or guardian do not agree to these terms, then you must immediately stop using the online services and request that McDonald’s close any online services account that you have created. You can request account deletion by sending an email to Customer.care@za.mcd.com and please include the email address of the account that you want deleted.

1. About the online services.

Availability of products and services.McDonald's products and services are available in many parts of the world. However, the online services may describe products and services that are not available worldwide.

Obey the rules of the road. Whenever you use the online services, you must obey the rules of the road and all applicable rules and regulations. YOU MUST NOT USE THE ONLINE SERVICES WHILST DRIVING OR WHILST BEHIND THE WHEEL OR CONTROLS OF A VEHICLE THAT IS MOVING OR NOT IN “PARK”. In the interest of safety at all times, you should only use the online services when it is lawful and safe to do so.

You are responsible for your devices and accounts. You are responsible for any devices, software and services needed to use the online services. McDonald’s does not guarantee that the online services will fully function on any particular device or with any particular software. You are also responsible for any messaging and data charges, fees and taxes for your use of the online services, including when we communicate with you by text, email or other means that you choose. You may only use the online services with devices that you own or control and using only the authorized operating system (e.g., Apple iPhone OS for Apple devices). If you create an online services account, you are responsible for keeping the account secure and for all activity under the account. You can only use one online services account and must keep your account information accurate at all times.

McDonald’s right to update or terminate the online services. You understand and consent that (with or without notice) McDonald’s may update, modify or terminate the online services (or your access to them) from time to time, including by pushing updates to (or removing functionality or access from) any McDonald’s mobile app that you have installed on your device.

Updates to these terms. McDonald's may also update these terms at any time and at its sole discretion. If McDonald’s makes material changes to the terms, we will notify you by any reasonable means such as by posting the new terms in the online service. If you do not agree to the changed terms, then you must immediately stop using the online services and request that McDonald’s close any online services account that you have created. To close your account, contact us at McDonalds Customer Care on 0860 000 040 or email us at Customer.Care@za.mcd.com

Independent businesses own and operate many restaurants. Whilst McDonald’s operates and controls the online services, it is not responsible for the operation of most restaurants. Most restaurants are instead owned and operated by independent franchisees of McDonald’s and some are operated by McDonald’s subsidiaries (such franchisees and subsidiaries are together, “restaurants”). Each restaurant is independently responsible for its legal and regulatory compliance, for any issues relating to the supply of the products to you, and for any employment related matters in the restaurant.

Links to job opportunities from the online services. McDonald's and all restaurants are equal opportunity employers committed to diverse workforces. The online services may provide links to job opportunities posted by McDonald’s or by restaurants. These opportunities are with the restaurant alone (in other words, with the subsidiary or franchisee) and not with McDonald’s or its parent company (McDonald’s Corporation). This means that the restaurant that posted the opportunity is alone responsible for setting the job requirements, all hiring decisions, and all other employment related matters in its business. Neither McDonald’s nor its parent company receives a copy of any application you submit to a restaurant that is a franchisee, neither controls whether you receive an interview or are hired, and neither controls franchisees’ employment policies and practices. Neither McDonald’s nor its parent company employs independent franchisees. If you are hired by a restaurant that is a franchisee, only that franchisee, and not McDonald’s or its parent company (McDonald’s Corporation), will be your employer.

How to contact us. If you have any questions or comments regarding the online services, please see the Contact Us section in the online services or you can always call McDonalds Customer Care on 0860 000 040 or email us at Customer.Care@za.mcd.com

2. Our information practices and communications with you.

McDonald’s Privacy Statement. These terms incorporate McDonald’s Privacy Statement as part of the terms. Our Privacy Statement describes our information practices, including how we collect, use and share information.

How we communicate with you. Through the online services, you may opt in to receive emails, text messages to the mobile number you provide to us or push notifications from McDonald’s. When you opt in to any of these types of communications, you understand and consent that that you will receive marketing, transactional and other messages from McDonald’s. McDonald’s may use the information you have provided to us to communicate with you in accordance with McDonald’s Privacy Statement.

Opting out of communications generally. You have a choice in how we communicate with you. You can generally find your communication preferences with instructions on how to opt out in the profile section of the online service that you use. You may also have the ability to change your communication preferences using your device settings. In addition, our communications themselves may include the opportunity to opt out. You understand and agree that you may need to separately manage your communication preferences for each communication method. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you’ve opted in to receiving them. Whilst we do our best to offer convenient methods for you to manage your communications preferences, you may need to separately adjust your preferences for each online service. Please note that for some account-related and transnational communications, the only way to stop receiving these communications may be to close your online services account. Lastly, please note that if you are receiving communications from a McDonald’s franchisee, then you will need to opt out from them directly.

3. Offers.

You have the possibility of receiving offers through the online services. The following general terms apply to the offers: (1) the offer may only be available through that particular online service and for the product shown and subject to availability, in participating restaurants only, and until the expiration date; (2) serving times apply (e.g., certain non-breakfast offers may not be available at breakfast serving times); (3) unless otherwise stated each offer expires on redemption; (4) only one offer can be used per restaurant visit; (5) offers are not transferable; and (6) there is no cash alternative. In addition there may be specific terms that apply to the offer which are stated on the app next to the offer. Not all offers may be combined with orders.

You purchase products directly from restaurants. When you redeem offers, you redeem offers directly with a participating restaurant and the contract for supplying the products will be between you and the restaurant that accepts your order (and not with McDonald’s nor any other Members of the McDonald’s System). The restaurant where you collect your products is responsible for preparing the products and providing them to you. YOU FURTHER UNDERSTAND AND AGREE THAT YOU ARE PURCHASING DIRECTLY FROM RESTAURANTS (AND NOT McDONALD’S OR ANY OTHER MEMBERS OF THE McDONALD’S SYSTEM) AND THAT NEITHER McDONALD’S NOR ANY OTHER MEMBERS OF THE McDONALD’S SYSTEM HAVE ANY RESPONSIBILITY ARISING OUT OF OR RELATED TO ANY PRODUCTS THAT YOU PURCHASE FROM RESTAURANTS USING ORDERING.] McDonald’s Corporation (which is McDonald’s parent company), its subsidiaries, affiliates, their franchisees, agents, representatives, and agencies and their officers, directors, and employees are together, “Members of the McDonald’s System”.

About the products in the online services.All products are subject to availability at the restaurant where you collect your order. Some restaurants do not sell all products. Images of products and packaging on the online services are examples only and may not be identical to the product or packaging you receive from a restaurant. Differences may be due your device’s display of colors or factors such as the ingredients used, the supplier, the region of the country and the season of the year.

About the prices in ordering. Each restaurant independently determines its own prices. Prices include VAT. Certain offers and pricing may not be available for all orders at all locations. In the event you discover an error in the price of the product charged to you, please contact the restaurant where you purchased the product to seek a refund of the difference.

Refunds and your consumer rights. If you desire to seek a refund for any reason, including if the products are unsatisfactory or for other reasons, please contact the restaurant where you purchased the product regarding any refund due to you. Your legal rights in this respect are not affected by anything in these terms.

3.1 Virtual Loyalty Cards
McFeast Medium Meal and Cajun Medium Meal Virtual Loyalty Card
One Loyalty Stamp will be applied to your digital Loyalty Card on your App account per purchase of a Medium McFeast Meal or a Medium Cajun Meal when using the McDonald's App 1)at the front counter or kiosk by scanning your Loyalty Card, or 2)at a Drive Thru by reading out the alphanumeric code on your Loyalty Card to the crew member taking your order, or by scanning your QR code, prior to completing your order at participating McDonald's restaurants.

Loyalty Stamps cannot be obtained through any other apps (e.g. food delivery apps) and Loyalty Stamps will not be applied to your Loyalty Card if another meal is obtained by using or redeeming an offer on the App for a free or discounted meal (including when a Voucher is redeemed).

Once you have purchased five Medium McFeast meals or five Medium Cajun meals you will automatically receive a Loyalty Voucher for one free Medium McFeast meal with Zero Sugar Drink or Medium Cajun meal with Zero Sugar drink. Your digital Loyalty Card shall be reset to zero Loyalty Stamps. You can redeem the Loyalty Voucher on the App:

1) At the front counter by scanning the Loyalty Voucher QR code or

2) at a Drive Thru by reading out the alphanumeric code on the Loyalty Voucher to the crew member taking your order, or by scanning your QR code at participating McDonald's Restaurants, to obtain one Medium McFeast meal or Medium Cajun meal

The Voucher shall be valid for 90 days after the date of your fifth Loyalty Stamp . In the event that the product is not available the restaurant may (in its discretion) offer a suitable alternative of equal or greater value.

Any Stamps remaining on your digital Loyalty Card after 90 days will be removed and your digital Loyalty Card reset to zero Loyalty Stamps.
Vouchers may only be redeemed once.

Refunds: McDonald’s is entitled to remove Loyalty Stamps at any time if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to the exchange of products, unless the exchange is for products included in the loyalty scheme.

Suspicious Activity: McDonald’s is entitled to take any action it considers appropriate, including removing or suspending your account and points accrued if we detect any suspicious activity concerning your account including but not limited to:

(i) engaging in illegal or fraudulent activities;
(ii) supplying or attempting to supply false or misleading information, or making a misrepresentation to McDonald’s or the participating restaurant; or
(iii) selling, assigning, transferring or acquiring, or offering to sell, assign, transfer or acquire any reward, benefit or points other than in accordance with these terms and conditions; or
(iv) excessive earning (via fraud or other means).

General: You may only have one McDonald’s App account at any one time. You are responsible for updating any change of name, email or any other details as soon as practicable after the change. McDonald’s is not responsible for any failure by the customer to update any details in accordance with this clause.

McDonald's reserves the right to terminate the McFeast and / or Cajun Loyalty Program if events beyond its reasonable control mean that it can no longer operate it.
McDonald's reserves the right not to accept Offer / Loyalty Vouchers or Loyalty points if in its reasonable opinion the App, Offer / Loyalty Vouchers or Loyalty points has been tampered with.

An account will terminate automatically on the death of the account holder. Points or Loyalty Vouchers earned but not yet redeemed will be cancelled. McDonald’s will close the McDonald’s App account on notification of the account holder's death. McDonald’s will not be liable for any loss or damage whatsoever suffered by any person as a result of such cancellation.

McDonald's retains at all times ownership of all materials and advertising in connection with the McFeast Medium Meal or Cajun Medium Meal Loyalty Program together with all intellectual property rights in and over the materials and advertising McFeast Medium Meal or Cajun Medium Meal Loyalty Program] .

Taking part in the McFeast Medium Meal or Cajun Medium Meal Loyalty Program amounts to acceptance of these terms and to their respective interpretation under the law and jurisdiction set in South Africa.
You agree that the following shall not be considered to be proper participation in the McFeast Medium Meal or Cajun Medium Meal Loyalty Program:


any purchase (including via a third party (i.e. eBay)), sale, offer to sell, giving away or other dealing with the App or McFeast Medium Meal or Cajun Medium Meal Loyalty Program save for as expressly permitted in these terms,

any use for any purpose whatsoever, save as expressly permitted in these terms, of McDonald's advertising, feature taken from such advertising, and/or of the intellectual property rights in or over such advertising, and
any breach by you of these terms.

Nothing in these terms shall affect your statutory rights. McDonald's may (in its sole discretion) decline to enter into any correspondence save as otherwise stated in these terms.

All instructions, terms and conditions on any advertising or promotional materials relating to this Promotion form part of these terms although, in the event of conflict, these provisions shall prevail over all such other instructions, terms and conditions. Expressions which have been defined above shall have the same meanings when used in such other instructions, terms and conditions wherever the context admits.

Promoter: © 2018. MSA Devco (Pty) Ltd, 85 Grayston Drive, Sandton.You may, at any time, cancel your account by selecting ‘Delete Account’ in the Profile section of the App. Upon confirmation of cancellation, all accumulated Loyalty Stamps, Loyalty Vouchers in your account will immediately expire. Accordingly, McDonald’s recommends that customers members carefully plan all cancellations to avoid unintentional loss of accumulated points. Once expired, the points cannot be reimbursed.

4. Ownership and Licenses for the online services.

McDonald’s intellectual property ownership. Any and all rights in the online services are and shall remain the exclusive property of McDonald’s or its licensors. For purposes of clarity, “online services” includes any and all content on the online services, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, “content”) as well as any part of the online services. The online services are licensed, not sold, to you. Nothing in these terms intends to transfer any such rights to, or to vest any such rights in, you. You may not take any action to jeopardize, limit or interfere with McDonald’s or its licensors’ rights.

Your license to use the online services. Subject to these terms, you are granted a personal, non-exclusive, non-transferable and revocable license to use the online services solely for your own personal, non-commercial purposes solely in accordance with these terms. For purposes of clarity, “Use” includes access, interact with, and display. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights these terms expressly grant to you. McDonald’s reserves all other rights.

Trademark information. Trademarks, service marks, and all graphical elements, including the look and feel appearing on the online services, are distinctive and protected trademarks or trade dress of McDonald’s or licensors. The online services may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.

5. User submissions and unsolicited ideas

User submissions. Some online services may allow you to send comments, remarks, suggestions, ideas, graphics, photographs, questions, complaints or other information posted or communicated to McDonald’s through the online services (together, “submissions”). You understand that by submitting any information to McDonald’s through the online services, you grant McDonald's a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative works of, publicly display, and publicly perform the submissions, including to use them for any commercial or other purpose whatsoever without approval from or compensation to you or any other person, including to use them for any commercial or other purpose whatsoever without approval from or compensation to you or any other person. McDonald’s will not be required to treat any submissions as confidential.

Unsolicited ideas. It is McDonald’s policy not to consider unsolicited ideas. While we appreciate you taking the time to consider McDonald’s, we’re unable to review new ideas from outside the McDonald’s system. You expressly waive any and all claims against McDonald’s (and Members of the McDonald’s System) in connection with McDonald’s consideration, use or development of any product, design, concept or other materials similar or identical to your submission now or in the future.

6. Acceptable uses and restrictions for the online services.

Acceptable uses and other restrictions. With respect to the online services (which includes content), you may not, and may not allow third parties, to:

  • Use the online services for any purpose that is unlawful or prohibited by these terms;
  • Delete or change any copyright, trademark, or other proprietary notices;
  • Attempt to obtain ownership or title to the online services, including the content;
  • Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in any commercial manner;
  • Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services, or combine them with, or incorporate them into, any other programs or services;
  • Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the online services;
  • Transfer, provide, export or re-export the online services in violations of an embargo, trade sanction, or other technology control or export laws and regulations;
  • Use or launch any unauthorized technology or automated system to access the online services or extract content from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers;
  • Attempt to disable, damage, overburden, impair or gain unauthorized access to the online services, McDonald’s network or any user accounts associated with the online services.

7. Limitations on liability and disclaimers.

Limitations on McDonald’s liability. [NEITHER MSA DEVCO (NOR ANY OTHER MEMBERS OF THE McDONALD’S SYSTEM) SHALL BE LIABLE FOR ANY DIRECT OR INDIRECT LOST PROFITS OR LOST BUSINESS DAMAGE, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES, INCLUDING LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO OR ARISING OUT OF THE ONLINE SERVICES. NOTHING IN THIS SECTION IS INTENDED TO LIMIT McDONALD’S LIABILITY FOR DAMAGES TO THE EXTENT CAUSED BY McDONALD’S OWN GROSS NEGLIGENCE OR INTENTIONAL OR UNLAWFUL MISCONDUCT. ADDITIONALLY, NOTHING IN THIS SECTION IS INTENDED TO LIMIT OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE LIMITED OR ALTERED UNDER APPLICABLE LAW. McDonald’s reserves all legal rights to recover damages or other compensation under these terms or as allowed by law.

McDonald’s provides the online services “AS-IS” and without any warranties. The online services may include inaccuracies or errors. McDONALD’s PROVIDES THE ONLINE SERVICES "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED. McDONALD'S DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. McDONALD'S DOES NOT WARRANT OR MAKE ANY REPRESENTATION THAT THE ONLINE SERVICES WILL BE ACCURATE, RELIABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE ONLINE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME TOTAL RESPONSIBILITY RELATED TO YOUR USE OF THE ONLINE SERVICES. YOUR SOLE REMEDY AGAINST McDONALD’S (AND ALL OTHER MEMBERS OF THE McDONALD’S SYSTEM) FOR DISSATISFACTION WITH THE ONLINE SERVICES IS TO STOP USING THEM. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

Third party services. The online services may link to or allow you to use third-party websites, downloadable materials, content, social networks, or other digital services (together, “third party services”). These third parties may have their separate terms and conditions or privacy policies that you should review and understand before using them. McDonald’s does not endorse and is not associated with any of these third party services. McDONALD’S HAS (AND ALL OTHER MEMBERS OF THE McDONALD’S SYSTEM HAVE) NO RESPONSIBILITY FOR ANY LOSS OR DAMAGES ARISING FROM OR RELATED TO THESE THIRD PARTY SERVICES.

Events beyond our control. McDONALD’S HAS (AND OTHER MEMBERS OF THE McDONALD’S SYSTEM HAVE) NO RESPONSIBILITY for McDONALD’S FAILURE TO PERFORM any of ITS obligations under these terms caused by or related to any event beyond McDonald’s reasonable control. If such an event occurs, then McDonald’s obligations under these terms will be suspended for the duration of the event; and McDonald’s may, but is not required to, use reasonable endeavors to find a solution by which its obligations under these terms may be performed despite the event.

How we settle disputes. You agree that:

(1) any claim or dispute (whether in contract, tort, or otherwise) you may have with McDonald’s or any other Members of the McDonald’s System arising from or related to the online services or these terms will be resolved exclusively by final and binding arbitration administered by AFSA and conducted before a single arbitrator using AFSA’s Arbitration Rules and Procedures (“rules and procedures”);

(2) the arbitration shall be held in Johannesburg;

(3) the arbitrator’s decision shall be based on these terms and any of the other agreements referenced herein that you may have entered into in connection with the online services;

(4) the arbitrator shall apply South African law

(5) no claims shall be arbitrated on a class or representative basis as you and McDonald’s hereby waive the right to assert claims in any class or representative action; arbitration will therefore only decide the individual claims of you and McDonald’s; it is agreed that the arbitrator may not consolidate or join the claims of any other person or party to an arbitration between you and McDonald’s under this provision;

(6) you and McDonald's empower the arbitrator with the exclusive authority to resolve any dispute relating to the interpretation, applicability or enforceability of these terms or formation of this contract, including the arbitrability of any dispute and any claim that all or any part of these terms are void or voidable;

(7) Finally, this arbitration provision is reciprocally binding on all parties, such that both you and McDonald’s are required to arbitrate their claims against one another.

8. Apple Applications

These terms incorporate and supplement the Apple, Inc. (“Apple”) terms and Conditions (available at http://www.apple.com/legal/itunes/us/terms.html#service), including the Licensed Application End User terms therein (“Apple terms”). If you are using the online services through Apple application (“Apple Application”), you also acknowledge and agree:

  • Apple has no obligation at all to provide any support or maintenance services in relation to the Apple Application. If you have any maintenance or support questions in relation to the Apple Apps, please contact McDonald’s, not Apple, using the above Support Services details;
  • except as otherwise expressly set out in these terms, any claims relating to the possession or use of the Apple Application are between you and McDonald’s (and not between you, or anyone else, and Apple); and
  • in the event of any claim by a third party that your possession or use (in accordance with these terms) of the Apple Application infringes any intellectual property rights, Apple will not be responsible or liable to you in relation to that claim;

9. Miscellaneous.

  • McDonald's makes no representation that the online services are appropriate or available outside of South Africa. If you use the online services from other locations you are responsible for compliance with applicable local laws.
  • These terms will be governed and interpreted pursuant to the laws of South Africa.
  • Although these terms govern the online services as between McDonald’s and you only (and although Apple is not a party to (and no other Members of the McDonald’s System are parties to), these terms, Apple [and other Members of the McDonald’s System] are third party beneficiaries under these terms and will have the right to enforce against you those rights that McDonald’s holds under these terms to the extent such terms may pertain to them; there are no other third beneficiaries under these terms.
  • The terms are written in English. Any translation of the terms into another language is provided solely for your convenience, and to the extent there is any conflict between the two, the English version controls.
  • On termination of these terms or of your permission to use the online services, all rights granted to you under terms shall cease; however, these terms will continue to apply to your prior use of the online services and anything relating to or arising from such use. Upon termination, all of rights of McDonald’s and other Members of the McDonald’s System, including all intellectual property rights, proprietary rights, and licenses in these terms shall survive, as well all restrictions on use, all limitations on liability and disclaimers and all of Section 7 (“How we settle disputes”).
  • Each of the terms and conditions in these terms are severable and operate separately. If any of them are unlawful, void or unenforceable, then the remaining terms and conditions will remain in full force and effect.
  • If McDonald’s fails to insist that you perform any of your obligations under these terms, or if McDonald’s does not enforce its rights against you, or delays in doing so, that will not mean that McDonald’s has waived its rights against you and will not mean that you do not have to comply with those obligations.
  • McDonald’s may transfer its rights and obligations under these terms to another organization or entity, but this will not affect your rights or our obligations under these terms. You may only transfer your rights or obligations under these terms to another person if McDonald’s agrees in writing.

1O. McDonald’s Restaurants that DO NOT Accept Virtual Vouchers

  • MCDONALD'S ARBOUR CROSSING\
  • MCDONALD'S GALLERIA
  • MCDONALD'S SELBY
  • MCDONALD'S VEREENIGING
  • MCDONALD'S MTHATHA
  • MCDONALD BENONI
  • MCDONALD'S EVATON
  • MCDONALD'S VANDERBIJLPARK
  • MCDONALD'S GROBLERSDAL
  • MCDONALD'S LEMON TREE
  • MCDONALD'S THE GROVE
  • MCDONALD'S SILVERTON
  • MCDONALD'S WILLOWS
  • MCDONALDS LANGEBERG
  • MCDONALD'S BRUMA
  • MCDONALD'S EASTGATE
  • MCDONALD'S ALBERTON
  • MCDONALD'S LOUIS BOTHA
  • MCDONALD'S MIDRIDGE
  • MCDONALD'S MIDRAND
  • MCDONALD'S TURFFONTEIN
  • MCDONALD'S BELA BELA
  • MCDONALD'S HARTIES
  • MCDONALD'S KURUMAN
  • MCDONALD'S UPINGTON
  • MCDONALD'S KATHU
  • MCDONALD'S ERMELO
  • MCDONALD'S GREAT NORTH
  • MCDONALD'S SPRINGS MALL
  • MCDONALD'S MIDDELBURG
  • MCDONALD'S MIDDELBURG MALL
  • MCDONALD'S PAVILION
  • MCDONALD'S LEPHALALE
  • MCDONALD'S JEFFREYS BAY
  • MCDONALD'S LENASIA
  • MCDONALD'S ALEXANDRA
  • MCDONALD'S AMALINDA
  • MCDONALD'S BRITS
  • MCDONALDS WITBANK
  • MCDOANLD'S HIGHVELD MALL
  • MCDONALD’S KIT KAT
  • MCDONALD’S STANDERTON

McDonald’s Nazo! Rewards Campaign: 3rd February to the 31st March 2021, while stocks last

McDonald’s Nazo! Rewards Campaign 2021
Promotional terms & conditions

1. Participants

You must be a South African resident with a valid ID number to participate in the McDonald’s Rewards Campaign 2021 (the “Promotion”). The following are not eligible to participate: (i) Any persons who are directors, officers or employees of MSA Devco (Pty) Limited (“the Promoter” or “McDonald’s”), or any company supplying prizes (“Prize Partners”), or any company responsible for redemption of prizes / discounts for the Promotion and their respective parent companies, franchisees, subsidiaries, affiliated companies or service agencies, and those companies retained in any way by McDonald’s for the administration of the Promotion, (ii) any other persons involved in the development, production, or distribution of materials for this Promotion, (iii) persons who are immediate family members (defined as spouse or biological or adoptive or step – mother, father, sister, brother, daughter, son or dependant) of, or reside in the same household as, any person in any of the preceding categories, (iv) any person acting on behalf of a syndicate or collection of persons acting in concert, (v) any person entering via an agent or using the services of or which is an entity carrying on the business of entering (or advising on entering) prize promotions.

2. Age limitations

Although there is no age limit to participate in the Promotion, some instant win / discount prizes (see table below), can only be claimed if you are aged 18 years or older. If you are under 18 years of age, your parent or legal guardian must submit the prize claim on your behalf.

3. Duration 

The Promotion is live from 3rd February to the 31st March 2021, while stocks last. The last redemption date is the 7th April 2021 and all rewards are valid at participating partner venues until 31st April 2021. These dates are subject to the availability of the Promotional Vouchers and may be reduced or extended by the Promoter in order to facilitate the distribution of the Promotional Vouchers, if required; and the deadline for redemptions (as set out within these Terms and Conditions) may consequently be amended accordingly. Check for details of any changes on the McDonald’s website at www.mcdonalds.co.za (“the Website”) where such consequential amendments will be clearly set out.

4. How to Obtain McDonald’s Nazo! Reward Vouchers

During the Promotion, you can obtain an official Nazo! Reward Voucher from any participating McDonald’s restaurant, whilst stocks last, by purchasing any Medium or Large Meal. One Nazo! Rewards Voucher will be given per one Medium or Large Meal.

It is the customers’ responsibility to ensure they receive their designated number of reward voucher(s) at the time of their original purchase (as printed on the till receipt). Reward voucher(s) cannot be re-issued after the original transaction has been completed.

The Promoter reserves the right to offer additional reward vouchers at any time during the Promotion. Check for details of any changes on the website.

    Product

    No of vouchers

    Any medium / large meals

    Big Mac

    McFeast

    McFeast Spicy

    Quarter Pounder with Cheese

    McRoyale

    Cheeseburger

    Double Cheeseburger

    Triple Cheeseburger

    2 Cheeseburgers

    BBQ Double

    Boerie Double

    Chili Cheese burger

    Chili Cheese Double

    Chili Cheese Triple

    Chicken Foldover

    Chicken Foldover Spicy

    Cajun Chicken

    McChicken

    Grand Chicken Spicy

    Grand Chicken

    Chicken burger

    Double Chicken burger

    Triple Chicken burger

    Chili Cheese Chicken

    Double Chili Cheese Chicken

    Triple Chili Cheese Chicken

    Jalapeno Double

    6 pc Chicken McNuggets

    Veggie Burger

    1 (one) Nazo! Reward Voucher for every MEDIUM or LARGE meal purchased

    Purchases comprising one or more of the above Medium or Large Meals within the same transaction will qualify for the aggregate number of Nazo! Reward Vouchers as stated above.

    4.1. Please note that purchases of the following products are excluded and will not qualify for the Nazo! Rewards vouchers:

    4.1.1. A la carte meals

    4.1.2. Small meals

    4.1.3. Regular meals

    4.1.4. All Breakfast meals

    4.1.5. Happy Meals

    4.1.6. for R25 meals

    4.1.7. All Share Bags

    4.1.8. All McDonald’s App deals, unless otherwise stated

      4.2. Nazo! Rewards vouchers will be available for in-store, drive thru and delivery purchases.


        5. Two Ways to Redeem your Nazo! Rewards Voucher:

        5.1. Redeem your reward via USSD String (*120*662#)

        5.1.1. During the Promotion you can obtain your official Nazo! Rewards Voucher that contains a unique code (Scratch to reveal) as well as the USSD string (*120*662#) to dial;

        5.1.2. Enter the unique code found on the voucher.

        5.1.3. Select the province in which you reside.

        5.1.4. After your provincial selection has been made, a list of reward categories will be displayed pertaining to the selected province.

        5.1.5. Select your preferred guaranteed reward.

        5.1.6.  1 (one) reward selection per unique code is permitted.

        5.1.7. The customer will receive an SMS with the digital reward pin to be used for redemption. Once a reward has been selected it cannot be changed.

        5.1.8. If the journey is not complete, the customer will not be issued with their digital reward pin for their intended reward.

        5.1.9. USSD costs 20c/20 seconds.

        5.1.10. For queries email mcdonalds@tlcrewards.com or call 0116767778.

        5.2. Redeem your Nazo! Rewards Voucher via Microsite www.mcdonaldssa-rewards.co.za

          5.2.1. During the Promotion you can obtain your official Nazo! Rewards Voucher that contains a unique code (Scratch to reveal) as well as the USSD string (*120*662#) to dial;

          5.2.2. Enter the unique code found on the voucher in the redeem field.

          5.2.3. Select the province in which you reside.

          5.2.4. After your provincial selection has been made, a list of reward categories will be displayed pertaining to the selected province.

          5.2.5. 1 (one) reward selection per unique code is permitted.

          5.2.6. The customer will receive a message with the digital reward pin to be used for redemption via SMS.

          5.2.7. Once a reward has been selected it cannot be changed.

          5.2.8. If the journey is not complete the customer will not be issued with their digital reward pin for their intended reward.

          5.2.9. Standard data charges apply.

          5.2.10. For queries email mcdonalds@tlcrewards.com or call 0116767778.

          6. Rewards descriptions and conditions

          6.1. Go Gamers (6 Months Access) Sweep South Voucher (R50 off)

          6.2. Sweep South Voucher (R50 off)

          6.3. Net florist Voucher (R100 off R400 Spend)

          6.4. Planet 54 Spend & Get Fashion Voucher (R50 off a R200 Spend)

          6.5. R200 Flight Voucher

          6.6. Intercity Bus return Voucher R100 (One Hundred Rand) Off

          6.7. Days Out Voucher (Family 2-4-1 ).

          6.8. R200 Off R2000 Motor Services Voucher

            We also have exciting weekly rewards, which will be drawn randomly every week of the campaign.

            6.9. Sun International Hotel Voucher (R1000 Off A Two Night Stay) Random winners weekly

            6.10. 500MB Data Voucher (Across All Networks) Random winners weekly

            6.11. R100 Grocery Voucher (Pick ‘n Pay) Random Winners weekly

            7. Prize partner instant win / discount rewards. Further Rewards Details & Conditions and How to Claim.

            7.1. Conditions applicable to all Rewards Partner Redemptions / Discount Prizes.

            7.1.1. Instant Redemptions/Discount Prizes are not for use in conjunction with any other promotion or offer (including other price reductions) and discounts that are valid against the purchase requirement at the time of redemption.

            7.1.2. Only Original and Authentic and Valid Reward Codes will be accepted.

            7.1.3. Expired, counterfeit or incomplete unique codes will be VOID and will not be accepted.

            7.2. Go Gamers (6 Months Access)

            7.2.1. To redeem your 6-month subscription visit www.gogamers.me and sign up

            7.2.2. Upon registration, enter the code in the PROMO CODE box.

            7.2.3. Participants may only make use of one voucher code per entry

            7.2.4. The voucher is not transferrable, nor may it be exchanged for cash

            7.2.5. Free access applicable to Go Gamers Tournament Platform and 500 Go Gamer Coins

            7.2.6. Please refer to www.gogamers.me for full T&Cs.

            7.2.7. The Promoters will not be liable for any costs should a Participant fail to cancel their subscription after 6 months of activating the reward.

            7.3. Sweep South Voucher (R50 Off).

            7.3.1. To redeem your voucher visit www.sweepsouth.com

            7.3.2. Customer must click on 'BOOK A SERVICE tab on the top right of the screen

            7.3.3. Customer must then select the service of choice

            7.3.4. Customer must then click on 'YES, LETS GO! Tab

            7.3.5. Customer must then select the Area or type the area there are in

            7.3.6. Customer will then select they option that best suits them

            7.3.7. Customer will then insert the voucher code then click on 'APPLY'

            7.3.8. The User will then click on 'FIND SWEEPSTAR'

            7.3.9. Voucher may be redeemed once per customer

            7.3.10. Voucher code may not be combined or used in conjunction with another promo.

            7.3.11. For full terms and conditions visit https://sweepsouth.com/terms/

            7.4. Netflorist Voucher (R100 off R400 Spend)

            7.4.1. Log on to www.netflorist.co.za

            7.4.2.Voucher valid for only one purchase session, only one voucher redeemable per person, per transaction.

            7.4.3.Voucher not redeemable on any other promotions

            7.4.4.All rights are reserved to cancel orders placed if there has been misuse of the voucher or unsolicited voucher use.

            7.4.5.For full terms and conditions visit - https://www.netflorist.co.za/Terms_and_Conditions.htm

            7.5. Planet 54 Spend & Get Fashion Voucher (R50 off a R200 Spend,)

            7.5.1. To redeem your reward at Planet 54 visit https://www.planet54.com/

            7.5.2. Customer must create account in order to checkout items successfully

            7.5.3. Customer will complete all credentials and address info upon sign-up

            7.5.4. Customer must include promo code and click 'apply' before checkout.

            7.5.5. Customers may only make use of one voucher code per entry.

            7.5.6. The voucher is not transferable, nor may it be exchanged for cash.

            7.5.7. Please refer to https://www.planet54.com/pages... for full T&Cs.

            7.6. R200 Flight Voucher

            7.6.1. This voucher can only be used on www.mcd-travel.co.za/ for domestic flight bookings made online.

            7.6.2. These vouchers are valid until 3rd February 2021 until 30 April 2021

            7.6.3. The voucher cannot be redeemed for cash value.

            7.6.4. Any amount of the voucher not redeemed on booking may be forfeited.

            7.6.5. Voucher code is case sensitive.

            7.6.6. Select payment method before attempting to insert voucher code.

            7.6.7. If you have any issues redeeming your voucher, please contact customer service on 087 820 2041

            7.6.8. Voucher cannot be used against current special offers and promotional offers.

            7.6.9. Please note that T&C apply: www.tlctravel.co.za

            7.6.10. Email Address: INFO@MCD-TRAVEL.COM for queries related to flights.

            7.6.11. Please note parental / legal guardian consent is required for a flight ticket to be issued in the name of a minor.

            7.7. Intercity Bus Return Voucher R100 (One Hundred Rand) Off

            7.7.1. Customer to contact the national Intercity contact centre on 063 257 8400 for telephonic bookings or visit their nearest Shoprite Checkers Kiosk and quote their voucher code, upon the finalising of the ticket payment, the amount of the voucher code will be deducted from the total fare due.

            7.7.2. Only one Intercity voucher may be used per customer.

            7.7.3. The voucher may not be exchanged for cash nor is it transferrable or refundable.

            7.7.4. The voucher code may only be applied for a single trip.

            7.7.5. Existing Intercity promo codes or offers may not be used in conjunction with the voucher or applied toward the same trip.

            7.7.6. The voucher may only be used within the Republic of South Africa and excludes-cross boarder trips.

            7.7.7. Refer to www.intercity.co.za for full passenger T&Cs.

            7.8. Days Out Voucher (Family 2-4-1 )

            7.8.1. If you are under 18 years of age, your parent or legal guardian must claim this discount prize on your behalf.

            7.8.2. Only 1 (one) person per booking code

            7.8.3. Booking code cannot be used against currently run specials. Booking code cannot be used twice, once off use only.

            7.8.4. The code is only valid at the relevant venue of your choice.

            7.8.5. Codes cannot be re-used.

            7.8.6. The Ticket cannot be transferred for cash.

            7.8.7. By using this voucher code, you agree to the Terms and Conditions of the selected venue, all partner terms and conditions apply *

            7.8.8. For full Terms and Conditions, please refer to the participating partners website listed below.

            7.8.9. Subject to promotional availability.

            McDonald's

            7.9. Sun International Hotel Voucher (R1000 Off A Two Night Stay)

            7.9.1. The R1000 off Voucher is applicable to a minimum 2-night minimum stay (about 50% off Rack.)

            7.9.2. Guests will receive their Sun International R1000 off voucher code via SMS from TLC. Customer will then go to www.suninternational.com, Register, and log in to apply their discount voucher and pay and process their bookings. (Step-by-step booking process in point 9 below)

            7.9.3. The voucher may not be refundable and cannot be exchanged for cash nor may it be transferred.

            7.9.4. Only one code per transaction i.e. Code cannot be used to book multiple rooms

            7.9.5. Offer is subject to availability.

            7.9.6. This promotion is not valid for group bookings and cannot be booked in conjunction with any other promotions of special offers.

            7.9.7. Offer not applicable to existing My Sun & MVG members

            7.9.8. The discount is based on R1000 off the RACK or BAR rates where applicable and there may be instances where the customer may get more than the R1000 discount and vice versa.

            7.9.9. Please follow the step by step booking process accurately to redeem discount voucher.

            Go to: www.suninternational.com

            Register and then Log In

            Go to Book Online or Make a Booking

            Select Hotel

            Select 1 Room

            Select Check-in & Check out dates (Note: Offer is valid for a minimum 2-night stay)

            Select How many adults

            Select Promotion code tab

            Insert code: xxxxxx

            Click Check Availability

            Select rate under TLCMYSTAY (Please note that this rate is the already discounted rate and this the rate payable)

            Add to Cart

            Click Next

            Insert guest details and contact details

            Click Confirm & Check-out

            Insert Card payment details

            Click Pay

            And Checkout

            For any queries or further assistance please contact Sun International central reservations on: 011 780 7800 or crobook@suninternational.com

            7.9.10. Standard Sun International Terms and Conditions

            7.9.11. The rates are quoted per room, per night. Subject to availability at the time of booking.

            7.9.12. Cancellation or modification of this reservation within 7 days prior to arrival will result in 100% penalty fee of the first night’s accommodation.

            7.9.13. Rewards cannot be transferrable or exchanged for cash

            7.9.14. No refund for any unused portion of package.

            7.9.15. Name changes on bookings will not be permitted

            7.9.16. TLC Discount Offer not applicable to existing My Sun & MVG members

            7.9.17. Block-out dates apply

            7.9.18. Rates & taxes are subject to change without notice

            7.9.19. Rates and Rewards are valid for SA Residents only.

            7.9.20. A valid SA ID / Passport to be produced upon check-in

            7.9.21. This promotion is only valid to stay 03rd November – 30th April2021

            7.9.22. These rates are nett & non-commissionable.

            7.9.23. Accounts must be settled in full upon departure from the hotel.

            7.9.24. Room occupancies amount depend on the property and the maximum occupancy per room type and child policy

            7.9.25. This promotion is not valid for group bookings and cannot be booked in conjunction with any other promotions of special offers.

            7.9.26. No refunds for any unused portion of package.

            7.9.27. Check in time is 14h00 and check out time is 11h00.

            7.9.28. Promotional rate applies to new reservations only.

            7.9.29. No minimum stay required

            7.9.30. Cancellation

            7.9.31. X1 room redemption per person

            7.9.32. Sun International reserves the right to amend the rates to reflect any adjustments to the rate or VAT levied or any levies imposed by the government or levied by any other body.

            7.9.33. Drinks and gratuities not included in package unless specified

            7.9.34. By accessing the Sun International website ("website") and using any of the services and information offered via the website, you shall be deemed to have agreed to all the terms and conditions.

            7.9.35. E&OE

              7.10. 500MB Data Voucher (Across All Networks) Random weekly winners

              7.10.1. To redeem the 500MB data, dial *120*120120*01*PIN# (Pin provided in SMS). Follow the prompts on the USSD for the data / airtime to be loaded onto your mobile phone.

              7.11. R100 Grocery Voucher (Pick ‘n Pay Wi code) Random weekly winners

              7.11.1. To redeem visit any Pick n Pay Wi code Nationwide

                7.11.2. To redeem, the Participant should visit any Pick n Pay store and present the voucher at the till when purchasing groceries

                7.11.3. The voucher is valid for one month from the date of receipt

                7.11.4. Partner terms and conditions apply, visit www.picknpay.co.za

                7.11.5. Vouchers are not redeemable for cash in part or completely.

                7.11.6. No change will be given.

                7.11.7. Customers are responsible for any additional amounts that may arise when using this voucher.

                7.11.8. The total voucher value must be used in a single transaction, any remaining balance will be forfeited.

                7.12. R200 Off R2000 Spend Motor Services Voucher: Best Drive

                7.12.1. To redeem your reward visit BestDrive Autorama and present your voucher pin received via sms.

                7.12.2. Customers may only make use of one voucher code per entry.

                7.12.3. BestDrive voucher may not be transferrable nor exchanged for cash.

                7.12.4. BestDrive voucher may only be used for the duration stipulated.

                7.12.5. Please refer to www.bestdrive.co.za for full T&Cs

                8. Weekly Rewards:

                8.1. Customers stand a chance to receive the below prizes which will be allocated at random

                  • 8000 x R1000 Holiday vouchers
                  • 8000 x 500MB Data
                  • 8000 x R100 Pick n Pay voucher

                  8.2. Overlay prizes will be awarded randomly over the campaign period

                  8.3. A total of 24 000 prizes are available

                  8.4. Overlay prizes may not be exchanged for other prizes or cash.

                  8.5. Once a winner has been awarded a prize, the decision is final, and no correspondence will be entered in to.

                  9. Conditions applicable to all prizes

                  Rewards / Discounts may not be exchanged for any cash or other alternative (unless stated) and Reward Vouchers(s) / discount are non-negotiable, non-transferable, and non-divisible and are not permitted to be sold or resold.

                  9.1. Neither the Promoter nor any redeeming outlet, shall be under any obligation to enquire whether the person submitting any voucher code is the person entitled to make the claim, irrespective as to whether or not that person first obtained that voucher code (but without affecting the Promoter’s rights in relation to anyone in breach of these Terms and Conditions).

                  9.2. ALL voucher(s) will be retained on redemption (unless redeemed via a hotline or online, when the Prize Partner and or Promoter reserves the right to require prior sight of any voucher(s) prior to redemption) and only Original and Authentic voucher unique codes will be accepted. VOID voucher unique codes will not be accepted (expired, counterfeit, or incomplete).

                  9.3. All pictures and photos used to advertise the prizes are illustrative rather than definitive and are for reference only, the actual prizes may differ in their appearance.

                  9.4. Any advertisement of the cash value of the prize-pool represents the Promoter’s best estimate of the normal retail-price or (in the case of discount prizes) of the discount offered (based in turn on the average discount if variable) for all prizes which are available to be won; it does not thereby imply that any prize will be awarded in the absence of a corresponding valid claim.

                  9.5. Reproduction of any prize imagery does not thereby imply any endorsement or association by the producer of that prize-type nor by the owner of any brand associated with that prize-type.

                  9.6. All un-awarded or unclaimed prizes / discounts will lapse if not the subject of valid claims and the award of which has been completed within the time limits as prescribed by these Terms & Conditions.

                  10. Responsibility

                  10.1. To the fullest extent permitted by applicable law (but not otherwise) the Promoter, its agents for administering the reward vouchers assume no responsibility and are not liable for: (i) the accuracy or otherwise of the prize description or illustration, (ii) the non-availability, loss, interception or interference with, late receipt or damage of or to any prize claim, Promotional reward vouchers, discount prize(s), voucher(s), prize or notification or other communication, (iii) (other than those warranties or conditions implied by statute and which cannot be excluded by the Promoter) any representation, warranty, condition or guarantee in respect of a prize, or (iv) any taxes, fees, charges or other costs which winners may be required to pay at any time in connection with a prize, (save to the extent that the Promoter has expressly and specifically accepted responsibility in these Terms and Conditions for the same) (v) all costs, injuries, losses or damages of any kind, due in whole or in part, directly or indirectly, to a person’s participation in the Promotion, or arising out of a person’s participation in any Promotion related activity, or their receipt, use or misuse of any prize that may be awarded to them.

                  10.2. All reward vouchers remain the property of the Promoter, pending redemption to winners and the Promoter reserves the right to dispose of any unclaimed prizes as they deem appropriate.

                  10.3. All prizes remain the property of the Prize Partners, pending redemption by winners and the Promoter is not responsible for the supply of, and does not own, any prizes provided by other suppliers nor acts as their agent in relation to the delivery to winners of prizes other than those supplied directly by the Promoter.

                  10.4. For any prize which must be claimed by the winners’ parent / legal guardian, the Promoter will not be obliged to award it to anyone other than that parent / legal guardian, if the winner is less than 18 years of age. The Promoter may also withhold that award should the Promoter determine in its sole discretion that a dispute may have arisen as between the winner and the parent / legal guardian in relation to the prize.

                  10.5. The Promoter is not liable or responsible to verify the identity of the parent or legal guardian.

                  10.6. The submission of prize claims is the sole responsibility of the prize claimant. Any tax liability or life, health, travel, accident or other insurance associated with any prize is payable by the prize winner and is their sole responsibility.

                  11. The promoter’s rights

                  11.1. The Promoter reserves the right and at any time at its absolute discretion and without giving any reason or notice, to vary, modify or amend the terms of these Terms and Conditions in such manner as the Promoter thinks fit. Any changes will be communicated on the Website www.mcdonalds.co.za, and all participants in the Promotion shall be deemed to have accepted such amended or modified terms by their ongoing participation in the Promotion.

                  11.2. In the event of any discrepancy between any printed Terms and Conditions, rules, short guides, declarations, the Terms and Conditions as communicated on the website will prevail.

                  11.3. The Promoter may (i) extend any time limit or waive any of the Terms and Conditions where a person might otherwise have been disqualified (without obliging the Promoter to relax the Terms and Conditions on any further occasion for that entrant or at all for any other person) (ii) terminate or suspend the Promotion at any time due to supervening circumstances beyond the Promoter’s control (iii) substitute a product deemed to be an appropriate replacement and of equal or greater value in the place of any of the prizes (or any part of a prize). The Promoter’s decision in the exercise or interpretation of any of its rights or discretions in connection with these Terms and Conditions shall be final and binding.

                  12. Force majeure / printing and production error.

                  In the event the Promoter is prevented from continuing with the Promotion as contemplated herein by any event beyond its control, including but not limited to service interruption, technology or system failure, accidental damage, fire, flood, natural or manmade or public health epidemic, earthquake, explosion, labour dispute or strike, act of public enemy, or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any provincial or local government law, or regulation, order of any court or jurisdiction, or other cause not reasonably within Promoter’s control (each a “Force Majeure” event or occurrence), then subject to any government approval which may be required, the Promoter shall have the right to modify, suspend, extend or terminate the Promotion.

                  The Promoter also reserves the right, without prior notice and at any time, to terminate the Promotion, in whole or in part, or modify, suspend, or extend the Promotion in any way, or deem the reward codes void and invalid if it determines, in its sole discretion, that the reward codes in question reflect printing or other errors which have destroyed or severely undermined the proper play, integrity and / or feasibility of the Promotion.

                    If, due to printing or production errors for any reason, more potential winners come forward seeking to claim prizes in excess of the number of each type of prize set forth in these Terms and Conditions, the winners, or r remaining winners, as the case may be, of the advertised number of prizes available in the Promotion may be selected in a random draw from among all persons making purportedly valid claims for such prizes. Inclusion in such a random draw shall be each prize claimant’s sole and exclusive remedy under such circumstances.

                    13. Privacy policy

                    13.1. In administering this Promotion, the Promoter may collect personal information from you and, unless it has first obtained your consent, the Promoter (i) will not collect more of your personal information than it needs for the purpose of administering and analysing this Promotion and carrying out publicity as stated in these Terms and Conditions, (ii) will only use your personal information for that purpose which may include transferring your personal information to its associates, and (iii) will only transfer your personal information outside South Africa for the purpose of verifying your prize claim. Selected partners of the Promoter (depending upon the nature of the prize and whether in addition to or in place of your providing personal data to the Promoter) may require you to provide to those partners personal data in connection with claiming/redeeming prizes and you should satisfy yourself with the privacy policies of such partners, as the Promoter does not accept any responsibility for them.

                    14. Publicity release

                    Subject to obtaining your prior approval and subject to compliance with all relevant laws in relation to the protection of personal information, you agree that McDonald’s, its parent company, subsidiaries, affiliates, franchisees and agencies, and any of their successors, assigns, promotional partner licensees and the Prize Partners may use your name, voice, and likeness and any statements made by or attributed to you relating to McDonald’s or the Promotion in any and all media, and you release McDonald’s and the Prize Partners from any liability arising from such use, including, without limitation, claims for invasion of privacy, infringement of your right of publicity, and defamation.

                    15. General.

                    15.1. All Instructions, rules and conditions on any advertising or promotional materials (including notifications, acceptance forms, redemption forms, declaration forms and prize acknowledgement forms) relating to this Promotion form part of the Terms & Conditions although, in the event of conflict, these provisions shall prevail over all such other instructions, rules and conditions. Expressions which have been defined above shall have the same meanings when used in such other instructions, rules and conditions wherever the context admits.

                    15.2. No claim under or participation in this Promotion or any reward voucher(s) is valid in combination with any other offer or promotion, save to the extent expressly stated herein.

                    15.3. Should the promoter determine based on the evidence in its possession at any given time that an entrant is in breach of the Terms and Conditions, then the Promoter may adjudge (in its sole discretion) that such entrant is ineligible to take part in this Promotion and every other promotion or offer of the Promoter and every entry, claim and request by that entrant then in process shall be disregarded and have no force or effect.

                    15.4. By participating in the Promotion, including (without limitation) the scratching and revealing of any reward voucher(s), participants and / or their parents/legal guardians agree to abide by and be bound by these Terms and Conditions and the decisions made by McDonald’s and its Prize Partners for the Promotion, Dream Hotels by South Africa (Pty) Ltd, Microsoft (Pty) ltd, Barnyard Theatre South Africa (Proprietary) Limited (“EA”), Happy Island water world (Pty) ltd, Endless Holidays South Africa, Embassy South Africa (Pty) Limited (collectively, the “Prize Partners”) and of the terms of the following licence.

                    15.5. You understand and accept that (i) the Promoter retains ownership of reward vouchers(s) and ownership or control of the trademarks and other intellectual property in and over the reward vouchers(s) and all Promotion-advertising at all times (“the Property”), (ii) the Promoter grants you a licence to use the Property solely for the purposes of the proper participation in the Promotion in accordance with the Terms and Conditions, (iii) none of the following shall be considered proper participation in the Promotion, namely; any sale, offer to sell, giving away or other dealing with any reward vouchers(s), any use for any purpose whatsoever of any Promotion advertising or any feature taken from it or anything which is a breach by you of the Terms and Conditions (iv) you may not assign this licence or any benefit under it, (v) any use of the Property for a purpose not stated to be permitted or any failure otherwise to observe any provision of this licence shall result in automatic termination of the licence without requirement as to notice and amount to an irremediable infringement of the Promoter’s intellectual property entitling the Promoter to all rights and remedies available by law, and (vi) following termination or expiry of this licence you will return all reward vouchers(s) to the Promoter without attempting to redeem the same and shall cease to use the Property for any purpose whatsoever.

                    15.6. The decision of the Promoter and the Prize Partners in the interpretation of these Terms and Conditions, or the exercise of any rights or discretions in connection with these Terms and Conditions, shall be final and binding and the participants and/or their parents/legal guardians undertake jointly and severally not to call any of these Terms and Conditions into question in any court.

                    15.7. By participating in the Promotion and/or redeeming any prizes, participants and/or them parents/legal guardians release and agree to hold, subject to the maximum extent permitted under law, McDonald’s, McDonald’s agents for administering the Promotion and the Prize Partners harmless from and against any and all costs, injuries, losses or damages of any kind, due in whole or in part, directly or indirectly, to their participation in the Promotion, or arising out of their participation in any Promotion-related activity, or their receipt, use or misuse of any prize that may be awarded to them.

                    15.8. These Terms and Conditions shall be governed by, and construed in accordance with, the laws of South Africa. The rights conferred by these Terms and Conditions (insofar as they are relevant) are for the benefit of the Prize Partners and McDonald’s agents for administering the Promotion. Each of the aforesaid entities shall have the right to assert and enforce those provisions relevant to itself directly against the participants of the Promotion and/or their parents/legal guardians on its own behalf.

                    15.9. All age limits shall be deemed to be actual age as at the time when a claim is made for the relevant prize offered in the Promotion, unless expressly stated otherwise in these Terms & Conditions.

                    15.10. Any reward vouchers(s) will be void if it is deemed by the Promoter, Prize Partner or agents for administering the promotion involved with prize-redemption, to have expired or to be counterfeit, a photocopy, or incomplete or if it has been offered for sale or a claim made in respect of it by an ineligible person. Any voucher(s) which (in the Promoter’s discretion) is misprinted shall be void and an entrant's sole remedy will be (subject to availability) a replacement reward voucher (as appropriate).

                    15.11. Nothing in these Terms and Conditions shall affect your statutory rights. The Promoter may (in its sole discretion) decline to enter any correspondence save as otherwise stated in these Terms and Conditions.

                    15.12. All McDonald’s references marked with a TM or ® are trademarks of McDonald’s Corporation and its affiliates.

                    15.13. All artwork, elements and characters and other trademarks and trade names featured in these Terms and Conditions and on all reward vouchers, advertising and other promotional materials themed on “McDonald’s reward” and “McDonalds Moments”, are owned and licensed by and are © 1935, 2012 Hasbro. All rights reserved.

                    15.14. All logos, prize visuals and other trademarks and trade names featured in these Terms and

                    15.15. Conditions and on all advertising and other promotional materials themed are owned and

                    15.16. licensed by the Prize Partners.

                    15.17. A copy of these full Terms and Conditions is available at no cost by downloading and printing them from the website www.mcdonalds.co.za (until 30 November 2020).

                      14. For any queries please contact the McDonald’s Nazo! Rewards customer care centre via email: mcdonalds@tlcrewards.com Monday to Friday – 08:30 – 16:30 excluding weekends and public holidays.

                      ©2021 McDonald’s.

                      All other trademarks belong to their respective owners. All rights reserved.

                      Promoter: MSA Devco (Pty) Ltd t/a McDonald’s South Africa, 85 Grayston Drive, Sandton.

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