McDonald’s APP Virtual Loyalty Cards
Frequently Asked Questions
What is it?
McDonald’s App Virtual Loyalty Cards, is a new loyalty program where we reward guests. All they have to do is buy 5 of the same meal and receive the 6th meal FOR FREE! We will begin by offering a Spicy Cajun Medium Meal and McFeast Medium Meal loyalty card.
Can I swap the identified product for a different product or size?
No the user must add the identified Cajun Medium Meal or McFeast Medium Meal from the menu. Only once payment for this identified menu item is recorded by the register will the stamp be issued to the users’ app.
Where do I find my collected stamps?
Each stamp collected will be punched in the loyal card at the top of the Deals page.
Can I collect more than one stamp in one transaction?
Yes, should the user purchase more than one of the identified menu items, each item will issue a stamp to the user’s app.
When do I get my Free reward?
Once the user have purchased 5 of the identified menu items the Free reward deal will automatically become available in the Deals section.
Can I collect more than one Free reward in one transaction?
Yes, for every 5 of the identified menu items the user will be issued with a Free reward.
Can I redeem this loyalty voucher at Drive Thru?
Yes, the user can collect all stamps for every identified menu item paid for at any registers, via Drive Thru, Front Counter and Self Ordering Kiosk.
Where do I redeem my Free reward?
The user must redeem the Free reward at Front Counter or Drive Thru. The Free reward cannot be redeemed at the Self Ordering Kiosk
Can my stamp go missing?
No once the register has recorded the transaction payment the stamp will be updated on the app. The user must just be connected to the internet to receive the app update.
Can my Free reward go missing?
No one the register has recorded the transaction payment the Free reward will automatically become available in the deals section. The user consider the timer for scanning of the QR code as per any app deal.
If I buy 6 of the identified menu items will one automatically be deducted from my total sale?
No, the Free reward must be redeemed separately from the Free reward deal that will become available automatically in the deals section. Should the user purchase 6 of the identified menu items, a new loyalty card will be populated with the 6th purchase punching the first stamp on the new card.