Good Food

Where does your food come from?

Our produce, beef, poultry and eggs are sourced from a select group of approved suppliers that meet our food safety standards, our quality systems, our social responsibility requirements and, where appropriate, our animal welfare standards. Our specially selected suppliers are our partners and they share our values. They care about the environment and work hand in hand with us to help maintain sustainability, smart farming and safe practices.

What kind of standards does McDonald's have for the food it serves?

We have some of the most stringent food quality standards in the industry. Our standards meet and often exceed government standards, and our suppliers are held accountable to our global standards. It has been said that some companies don’t want supply to McDonald’s, because it is “simply too hard.” We take that as a compliment and keep raising the bar.

Our food is made to order, freshly prepared, every time.

QUALITY MATTERS TO US

HOW IT'S PREPARED

Breakfast

At the breakfast station we fry the eggs and toast the muffins. We also use a specially designed egg cooker that ensures every egg is freshly prepared, perfectly fried and fits the muffin precisely. Once we have finished serving breakfast, the station tucks away neatly for use the next day.

Meat Products

Separate grills are used to cook the beef and chicken patties used in all our burgers and the Foldover. The grills have sensors that determine the cooking time for products. Products are grilled from frozen to maintain the highest quality standards. McDonald’s uses only 100% beef, and 100% chicken in all our beef and chicken products.

Food Assembly

Each meal at McDonald’s South Africa is prepared as soon as the order is placed by the customer. As the order appears on the screen, the crew person begins preparing the order by toasting the bun, adding fresh ingredients (lettuce, onions, pickles etc.), condiments and freshly prepared beef, chicken, fish or vegetarian patty.

Packaging

The order is finally packaged in 100% recyclable packaging by the crew, and served fresh to our customer.

Maintaining Cleanliness

Hygiene is of the highest priority within the restaurant. At the back of the restaurant, utensils, trays and other cooking equipment are washed in hot water, rinsed using a spray nozzle and then sanitised before being air-dried. A wash area is within close proximity to the different stations in the kitchen. A kitchen timer goes off every 30 minutes and every hour to remind crew to sanitise and wash respectively. Crew have easy access to the wash area to sanitise every 30 minutes and an hourly hand wash routine. This aligns with McDonald’s global standards, which ensure the highest food, hygiene and employee safety standards. Either blue or clear gloves are used for different products to prevent cross contamination, and gloves are discarded every time crew sanitises/washes hands.

Buns

We have a variety of buns for our different products.
Each bag of buns has an expiry and production date printed on the packaging. At McDonald’s we use the ‘first in, first out’ principle, this helps us keep track of which products to use first.

Drinks

The drinks are poured at the front counter but are mixed between the multiplex and the drink system. Every drink arrives ice cold. 2mm of froth.

Fries

All McDonald’s fries are cooked from frozen at 168° for a specific cooking time. The fries are kept in a portion controlled release container that ensures the right amount of fries is cooked at a time. The frying stations filter themselves to remove remaining fries from the station and keep it clean. In doing this, every batch of fries is cooked perfectly every time.
Our fries also have specific golden standards that they have to adhere to which ensures the warm, crisp, golden and delicious fries are always just how you like them.